Frequently Asked Questions
Everything you need to know about the King Ranch Saddle Shop experience.
How do I care for my King Ranch leather goods?
To maintain the quality of your leather, we recommend regular cleaning with a damp cloth and conditioning with our specially formulated King Ranch Leather Conditioner. Avoid prolonged exposure to direct sunlight and extreme moisture.
What is your return policy for apparel and footwear?
We accept returns and exchanges on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that custom-made saddles and personalized items are final sale.
How long will it take for my order to ship?
Standard in-stock items typically ship within 2-3 business days. Custom leather work or handcrafted saddles may require additional lead time, which will be specified on the product page.
Do you offer international shipping?
Yes, King Ranch Saddle Shop ships to many countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.
Can I have my leather goods personalized or monogrammed?
Many of our luggage pieces, wallets, and leather accessories offer heat-stamping or embroidery options. Look for the 'Personalize It' button on eligible product pages.
How do I determine my correct size for boots and belts?
We provide detailed sizing charts on each product page. For belts, we generally recommend ordering one size larger than your waist size. Our boots typically run true to standard US sizing.